|Editor's Review Costs & Features Videos User Reviews|
We have awarded ADT Medical Alert our prestigious Gold Award in this category, having reviewed 15 Medical Alert Systems. Read our review below to find out why...
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ADT has been in business for more than one hundred years (having begun in 1874), protecting almost eight million homes and families across the US. They're more commonly known for home security services and communications, but now offer ADT Medical Alert to help you and your loved ones in the case of a medical emergency. This comes in the form of a 24/7 monitoring service, which can be contacted immediately at the push of a button. They also offer a number of useful home security and automation features that could be used to help in a medical emergency. In short, they know what they're doing, and are a reliable choice for protecting you and your family.
The main systems available include a pendant and bracelet which have a simple “help” button. These devices are portable and can be carried around the home, or even outside (assuming your device is in range), making them really useful if you like to spend time in the garden or on the porch but don't want to leave your alarm device inside. This is fairly standard in the medical alert system industry, but it's all the potential additional features (provided through its home security and home automation options) that could make a massive difference.
As well as the two way communication devices, the optional remote technologies might be particularly useful for letting paramedics in to the home. You can easily control your door locks with one of the home security devices to allow someone in without needing to get up to do so. Additionally, there are several video options that could also be used to keep an eye on your loved ones, or simply to check that a delivery arrived safely whilst you were out. A test light is also used to remind you to test your system at least every 30 days, to make sure it's working effectively and that you are fully protected.
ADT offers some of the fastest response times in the business, which can be a vital factor to consider when it comes to your health. If you have a fall or need the emergency services to come by quickly then you don't want to be waiting in a queue. The employees are all professionals with experience in monitoring your devices, as well as being trained to remain calm in an emergency situation. Once you've pushed your help button, either on a portable device or using the base, you will be contacted by one of the team, and then the emergency services can be sent to your exact location.
ADT offers some of the fastest response times in the business, which can be a vital factor to consider when it comes to your health.
Also, in comparison with many of its peers, ADT's equipment looks smart and is easy to use. Personal help devices remain charged and are 100% waterproof, making them suitable for wearing in the shower (in case you should slip and fall). Temperature sensors also make sure that the home isn't too hot or cold, and automation services can control the temperature in your home. This can be standardised by combining multiple customized automation options so that the home can be a particular temperature at a particular time of the day or year. The home automation features are also supported by 24/7 monitoring, which is fairly standard with modern security companies.
The site itself is well designed and explains its products and services simply. It doesn't bog you down in business talk or confusing technical terms, and you can also follow any developments on Facebook, Twitter, Google+ and more. That said, they could expand on their help sections, which don't always provide as much information as we'd like to see.
Where ADT does excel somewhat is in its customer service options, as you can engage in a live chat, email support or call them. Each user is given their own account so they can keep a check on their services, and the company's long history can only act as reassurance that they know exactly what they're doing. ADT has been relied upon by millions of customers for decades, and that's no small feat.
ADT offers well-designed equipment and a superior service with some of the fastest response times in the industry, overall providing an impressive medical alert system. Its prices offer excellent value for money and a massive host of features, especially if you're interested in purchasing medical alert systems with a home security package. It might not have everything you want, so it's worth exploring the site for yourself, but we feel that it offers a range of features that should satisfy most consumers and, above all, provide support when you most need it.
Click on the button below to check out ADT.com/Medical-Alert for yourself...